For years, cities relied more on tradition than efficiency and effectiveness. Over the last 20 years, data practices and technology have disrupted that model, beginning with programs like CitiStat, which led to widespread adoption of performance management in government.
Then, open data became the norm, making information available publicly to residents and leaders at the same time. We’re now on the cusp of a third transition – where proliferation of the smartphone, increased computing power, rise of the cloud and decreased cost of sensors and energy storage will give way to new advances – making cities more data-driven, automated and effective.
– Former Maryland Gov. Martin O’Malley