My clients frequently ask how best to prepare for a breach. They know that, despite reasonable efforts, it is a matter of “when,” not “if,” such an event occurs.
My top tips?
• Have a written plan – You won’t follow every step but it will keep you on track.
• Practice – Use realistic scenarios and practice making decisions.
• Act with urgency – The public expects speed and laws may require it.
• Take time to get it right – Get the facts right before putting your reputation on the line.
• Fight silos – Make sure you have a strong team.
More tips and tools here.